Privacy Policy & Terms

This Privacy Policy describes how Brown Water Cigar (Premium Cigar Lounge) collects, uses, and protects your personal information when you participate in our SMS marketing program. By opting into our SMS communications, you acknowledge and agree to this Privacy Policy.

When you opt into our SMS program, we collect:

• Mobile Phone Number: Required for sending SMS messages
• Opt-in Confirmation: Records of your consent to receive messages
• Message History: Records of messages sent and received
• Engagement Data: Information about which messages you interact with
• Opt-out Requests: Records of unsubscribe requests

We use your information to:

• Send you promotional SMS messages about premium cigar lounges and tobacco retail
• Notify you about special offers, events, and updates
• Respond to your inquiries and feedback
• Improve our SMS marketing program and services
• Comply with legal obligations and enforce our Terms and Conditions

Message frequency varies depending on your preferences and our promotional activities. You may receive up to 10 messages per month. Standard messaging and data rates may apply as determined by your mobile carrier. Check with your carrier for details on your specific plan.

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We may share your information with:

• SMS Service Providers: To deliver messages to your mobile device
• Analytics Partners: To understand program effectiveness (anonymized data only)
• Legal Authorities: When required by law or to protect our rights

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

You have the right to:

• Opt-out: Reply STOP to any message to unsubscribe at any time
• Get Help: Reply HELP for assistance or contact information
• Access Your Data: Request a copy of the information we have about you
• Correct Your Data: Request corrections to inaccurate information
• Delete Your Data: Request deletion of your personal information

To exercise these rights, please contact us using the information provided in the Contact Information section below.

We may update this Privacy Policy from time to time. We will notify you of any material changes by sending a message to your mobile number or by posting a notice on our website. Your continued participation in our SMS program after such notification constitutes acceptance of the updated policy.

By opting into the Brown Water Cigar (Premium Cigar Lounge) SMS marketing program, you agree to receive recurring automated promotional and personalized marketing text messages (e.g., cart reminders) from Brown Water Cigar at the mobile number used when signing up. Consent is not a condition of any purchase.

These Terms and Conditions (“Terms”) govern your participation in our SMS program. By opting in, you acknowledge that you have read, understood, and agree to be bound by these Terms, along with our Privacy Policy.

The Brown Water Cigar SMS program provides subscribers with exclusive offers, promotions, updates, and information about premium cigar lounges and tobacco retail. Messages may include:

• Special offers and discounts
• New product or service announcements
• Event invitations and updates
• Important business announcements
• Exclusive member benefits

To opt into the program, text the designated keyword (e.g., “JOIN” or “START”) to 9792163274. You will receive a confirmation message. By opting in, you confirm that you:

• Are the account holder or have the account holder’s permission
• Are 18 years of age or older
• Understand that message and data rates may apply
• Agree to receive recurring automated messages

Message frequency varies. You may receive up to 10 messages per month, though the actual number may be higher or lower depending on promotions, events, and your engagement with our program. We respect your inbox and will not spam you with excessive messages.

Standard message and data rates may apply as determined by your mobile carrier. You are responsible for all charges associated with text messaging imposed by your mobile carrier. Message and data rates, fees, and charges may vary depending on your carrier and plan. Please contact your carrier for details.

Brown Water Cigar is not responsible for any charges incurred from your mobile carrier.

You may opt out of the SMS program at any time. To unsubscribe:

• Reply STOP, END, CANCEL, UNSUBSCRIBE, or QUIT to any message
• Text STOP to 9792163274
• Contact us directly using the information below

You will receive a confirmation message acknowledging your opt-out request. After opting out, you will no longer receive SMS messages from us unless you re-opt-in.

For assistance or more information about our SMS program:

• Reply HELP or INFO to any message
• Text HELP to 9792163274
• Contact us directly (see Contact Information below)

Our SMS program is available on major U.S. carriers including AT&T, Verizon Wireless, T-Mobile, Sprint, Boost, Virgin Mobile, U.S. Cellular, and others. Check with your carrier to ensure SMS services are included in your plan.

Carriers are not liable for delayed or undelivered messages.

You agree to:

• Provide accurate and current mobile phone number
• Update us if your mobile number changes
• Maintain compatible mobile device and service
• Not use the program for any unlawful purpose
• Not attempt to harm or disrupt the program

We respect your privacy. Your mobile number and any information you provide will be used in accordance with our Privacy Policy (see above). We do not sell or rent your personal information to third parties for their marketing purposes.

The SMS program is provided “as is” and “as available” without warranties of any kind, either express or implied. We do not guarantee that:

• Messages will be delivered in a timely manner or at all
• The program will be uninterrupted or error-free
• Messages will be free from viruses or harmful components

To the maximum extent permitted by law, Brown Water Cigar shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses resulting from:

• Your participation in or inability to participate in the SMS program
• Any unauthorized access to or use of our servers
• Any interruption or cessation of the program
• Any bugs, viruses, or similar issues in the program

We reserve the right to modify these Terms at any time. We will notify you of material changes by sending an SMS message or by posting a notice on our website. Your continued participation in the program after such notification constitutes acceptance of the modified Terms.